SuPPORT

Need help? We are here for you.

+41 77 500 23 22

The most important questions and answers

Our goal: More time on the slopes and less in queues. That’s why we prepare equipment and ski pass for you before your arrival. You pick up everything at the chosen sport store.

The app is free of charge. For the equipment rental you pay the guide price of the respective sports store minus a HYLL discount. The ski pass you can book is also an online price that is cheaper than the ticket on site in most ski resorts.

The easiest way is for each person to make his/her own booking. For family members or people without a smartphone, you can also book for other people via booking.hyll.com.

We are happy that you enjoy HYLL and that you recommend HYLL to your friends. As a thank you, you and your friend will receive a credit that will be credited to your next HYLL booking. You can find the details in the app.

You can also conveniently book multi-day rentals.

Based on your information and wishes, we put together the ideal equipment for you. For this we work together with selected experts on site. However, if something does not fit, you can exchange the equipment at any time.

You select the desired pickup location when booking in the app.

In case of injuries we wish you a quick and good recovery! In Switzerland you can call the following emergency numbers: Police 117, emergency doctor 144 and Rega 1414. Don’t worry about your equipment! The HYLL team will take care of it. Please inform us at +41 77 500 23 22 by phone call or WhatsApp message.

We are part-time very good detectives. 😊 HYLL team will help you to find the missing items. Please also inform us if your equipment has been damaged. Please call us as soon as possible at +41 77 500 23 22.